Booking a service

Changing a request

Reschedule, message the care team, or cancel from the request page.

Open the request from your dashboard. Before the service starts you can reschedule to another available window, send a message about access or scope, or cancel.

Cancelling is free before the service starts. A reason is optional and helps operations improve.

Once a professional has started, the visit can’t be rescheduled; use Get help on the request page if something needs to change.